Privacy agreement

Our privacy policy was updated on July 1, 2019. We have fully revised our privacy policy, and as of the date of this update, this Privacy Policy provides privacy details about how we manage the personal information you disclose when using your MI Home Smart Camera products and services.

Please take some time to familiarize yourself with our privacy practices and let us know if you have any questions.

We promise you

This Privacy Policy stipulates how Shaanxi Minor Electronic Information Technology Co., Ltd. (hereinafter referred to as “Mino” or “we”) collects, uses, discloses, processes and protects the information you provide to us when using Mijia Smart Camera products and services. All information. If we ask you to provide certain information to verify your identity when using the Mijia Smart Camera products and services, we will only use this information in strict compliance with this Privacy Policy and/or our User Terms and Conditions.

In this Privacy Policy, "personal information" means information that identifies a particular individual by contacting the information itself or other information about the person that Mino can access. Such personal information may include your name, address, telephone number and email address.

By using Mijia Smart Camera Products and Services, you are reading, endorsing and accepting all of the terms described in this Privacy Policy, including any changes we make at any time. We are committed to protecting the privacy, confidentiality and security of your personal information in accordance with applicable laws, including your local data protection regulations. At the same time, we are committed to ensuring that all our employees and all agents fulfill these obligations.

Finally, what we hope is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact our Data Protection Officer at support@ranres.com so we can address your specific needs. We are happy to handle your issue directly.

What information is collected and how is it used?

Information category collected

In order to provide you with our services, we will ask you to provide the personal information necessary to provide services to you. If you do not provide personal information, we may not be able to provide you with our products or services.

We collect the following types of information (whether or not it is personal information):

Device related information: Information related to the hardware, performance, status, etc. of your device. For example, system version, device manufacturer information, model name, device and motherboard identification number, CPU usage, heartbeat, etc.

Network information: WIFI SSID, RSSI, IP, etc.

Information we specify that is relevant to you : We may collect and use information such as the Xiaomi account. .

Location: The app may always in use location in the background, when the app is not in use or closed
Features that use location in the background:

• Keep the phone connected to the anti-lost device in the background
• Record the location information of the connection/disconnection between the mobile phone and the anti-lost device

Use of personal information

The purpose of collecting personal information is to provide services and/or products to you and to ensure that we comply with applicable laws. You hereby consent to the processing of personal information for the purposes set forth in this Privacy Policy and the disclosure of personal information to our affiliates (involving communications, social media, technology and cloud services) and third party service providers (as defined below).

We may use your personal information for the following purposes:

•  Communicate with you about your equipment, services, or any general enquiries (such as updates, customer inquiries, information about our events, notifications, etc.).

•  Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

More details about how we use your information, which may include personal information, are provided below.

•  We may use device-related information to calculate the number of activated devices and the number of online devices, analyze the distribution of firmware versions to query the working status of a particular device, and ensure that access to your device is authorized and protected.

•  We may use network information to analyze the network status of the device to help resolve your usage issues. In addition, we may further use IP information to make a rough estimate of the geographical distribution of online devices, but this will never disclose any other information about you, such as geographic location information.

•  We may use the Xiaomi account to query the device to which this account is bound to ensure that each time the device is accessed.

With whom do we share your information?

We do not sell any personal information to third parties.

We may disclose your personal information to third parties (as defined below) to provide the products or services you request.

We may disclose to third party service providers and affiliates listed below (if any) in this section. In the various situations described in this section, you can rest assured that Mino will only share your personal information in accordance with your authorization. You should be aware that, in any of the cases described below, when Mino shares your personal information with a third-party service provider, Mino will comply with applicable local data protection laws by contracting third-party practices and obligations. Minor will contract to ensure that all third-party service providers comply with the privacy standards that apply to them in your jurisdiction.

Share information with our group and third-party service providers

In order to successfully conduct business operations and to provide you with all the functions of our products and services, we may from time to time contact other Minor affiliates (involving communications, social media, technology or cloud services) or our third party service providers (we Your postal store, delivery service provider, telecommunications company, data center, data storage facility, customer service provider, advertising and marketing service provider, and Minor's agent) disclose your personal information. Such third party service providers may process your personal information on behalf of Minor or one or more of the above. If you no longer wish to allow us to share this information, please contact us at support@ranres.com.

Share information with our group of ecosystem companies

Xiaomi worked with a group of cool companies to form the Xiaomi ecosystem. Xiaomi Ecosystem is an independent entity invested and operated by Xiaomi and is an expert in these fields. Mino may disclose your personal information to Xiaomi or other Xiaomi Ecosystems to provide and improve the exciting products and services (including hardware and software) from the Xiaomi ecosystem. Some products and services still use the Minor brand, but other products and services may use their own brands. If Mino is involved in the merger, acquisition or sale of all or part of its assets, we will notify you of any changes in the ownership, use, and possible possession of your personal information by e-mail and/or by posting a prominent notice on our website. Any choice about your personal information.

Share information with others

Mino may disclose your personal information without further consent as required by applicable law.

Information that does not require consent

We may share anonymous information and statistics with third parties (such as advertisers on our site) for commercial purposes in aggregate form; we may share general usage trends of our services with us, such as buying certain products or engaging in certain The number of customers in a particular group of transactions.

For the avoidance of doubt, to the extent expressly permitted by local data protection laws, and only in this case, Minor will collect, use or disclose your personal information without your consent. Such disclosures may be made when it is necessary to protect our rights, to ensure the safety of you and others, and to respond to local government requests to help investigate illegal activities.

Security

Minor's safety measures

We are committed to keeping your personal information secure. To prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures to protect the information we collect when you use your home smart camera products and services. We will take all reasonable steps to protect your personal information.

For example, when you visit your Xiaomi account, you can choose our 2-step verification program to ensure better security. When you send or receive information from a Mino device to our servers, we make sure to encrypt it using Secure Sockets Layer (SSL) and other algorithms.

Your personal information is stored on a secure server and protected in a controlled facility. We classify your data by importance and sensitivity and ensure that your personal information has the highest level of security. We guarantee that employees and third-party service providers who provide products and services to you by accessing this information have strict contractual confidentiality obligations. If these obligations are not fulfilled, they will be subject to disciplinary action or termination of cooperation. Similarly, we have dedicated access control measures for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices (including physical security measures) to prevent any unauthorized access and use.

We will take all practicable steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.

What can you do?

•  You can protect your personal information by not disclosing your login password or account information to anyone (unless you are duly authorized by you). Whenever you log in as a Xiaomi account user to use Mijia smart camera products and services, especially when logging in on someone else's computer or public internet terminal, you should always log out at the end of the session.

•  Mino is not liable for any security breaches caused by third parties accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by the Internet or any other security breach.

•  Your assistance will help us protect the privacy of your personal information.

Reservation policy

Personal information will be held for as We will retain personal information for the sole purpose of collecting information, or as required or permitted by applicable law. As long as it can reasonably be inferred that the retention of personal information does not achieve the purpose of collecting personal information (including the resolution of legal disputes, the application of our agreements or the realization that our business objectives no longer require personal information), we will no longer retain personal information, or Eliminate the way to link personal information to specific individuals.

Access other features on your device

Our app may access certain features on your device, such as enabling email to use contacts, SMS storage and Wi-Fi network status, and more. This information is used to allow these applications to run on your device and allows you to interact with them. At any time, you can revoke your license by closing the application at the device level or by contacting us at support@ranres.com.

You can control your information!

Control settings

Minor admits that everyone's concerns about privacy are different. Therefore, we provide examples of the various ways Mino offers to limit your collection, use, disclosure or processing of your personal information and to control your privacy settings:

•  Agree/disagree when the privacy window pops up

•  Turn on/off the video stream

•  Enable/disable motion detection alarms

•  Withdraw consent, if the user determines to do so, all cloud and local data will be deleted and the device will resume reset mode

If you have previously agreed to use our personal information for the above purposes, you can change your decision at any time by contacting us at writing or by sending an email to support@ranres.com.

Access, update, correct or erase your personal information

•  You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified in the applicable Data Protection Act.

•  We usually provide these services for free, but reserve the right to charge a reasonable fee for your data access request.

•  If you wish to request access to your personal information held by us, or if you believe that any information we hold about you is incorrect or incomplete, or if you believe that we hold any information about you Improper or excessive, please email us as soon as possible or send an email to the email address provided below. Email: support@ranres.com.

•  Detailed information about the personal information in your Xiaomi account can be accessed and changed at http://account.mi.com or through your device login account.

Withdrawal of consent

•  You may withdraw your consent to collect, use and/or disclose your personal information that we control or control by submitting a request. This can be done by undoing the consent to privacy and the agreement in the general settings. We will process your request within a reasonable time after you have made your request, and will not collect, use and/or disclose your personal information thereafter, based on your request.

•  Please note that your withdrawal of consent will result in certain legal consequences. According to your withdrawal of consent, let us handle the scope of your personal information, which may mean that you cannot enjoy the Mijia smart camera products and services.

Transfer personal information outside of your jurisdiction

If we need to transfer personal information outside of your jurisdiction, whether it is transferred to our affiliates (which involve communications, social media, technology and cloud services) or to third-party service providers, we will In accordance with applicable law. In particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by implementing appropriate safeguards.

Minor may use the overseas facilities operated and controlled by Minor to process or back up your personal information. Currently, Minor has data centers in Beijing, the United States, Singapore and France. These overseas jurisdictions may or may not have data protection laws that are substantially similar to the data protection laws of your jurisdiction. We may transfer and store your personal information to our overseas facilities. However, this does not alter our commitment to protect your personal information in accordance with this Privacy Policy.

other

minor

We believe that it is the responsibility of the parent to supervise the child's use of our products and services. However, our policy does not require the acquisition of personal information of minors or the sending of any promotional materials to such groups.

Minor does not seek or attempt to seek to receive any personal information from minors. If the parent or guardian has reason to believe that the minor has submitted personal information to Mino without their prior consent, please contact us to ensure that such personal information is removed and that the minor cancels the subscription to any applicable Mino service. /p>

Priority order

If you agree to the applicable User Agreement and there is an inconsistency between such User Agreement and this Privacy Policy, such User Agreement will prevail.

Applicable law

[This Privacy Policy is subject to the laws of the People's Republic of China. ] We do not represent or warrant that this Privacy Policy complies with the privacy laws of all jurisdictions. Therefore, you may not interpret this Privacy Policy in accordance with this or any other law. /p>

Update of privacy policy

We review the privacy policy on a regular basis and we may update this Privacy Policy to reflect changes in our information practices. If we make material changes to this Privacy Policy, we will notify you via the email (sent to the email address specified in your account) or on all Minor websites or via mobile devices so that you can understand the information we collect and how we use it. these messages. Such changes to the Privacy Policy will apply from the effective date specified in the notice or website. We encourage you to check this page regularly for the latest information on our privacy practices. Your continued use of the Products and Services on the Site, Mobile and/or any other device will be deemed to be subject to the updated Privacy Policy. We will ask for your consent again when we collect more personal information from you or we want to use or disclose your personal information for new purposes.

Do I have to agree to any third party terms and conditions?

Our privacy policy does not apply to products and services offered by third parties. Mijia smart camera products and services may include third-party products and services, as well as links to third-party websites. Your information may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read third-party privacy policies, just like reading our policies. We are not responsible for how third parties use the personal information they collect from you, nor do they control their use. Our privacy policy does not apply to other websites linked through our services.

contact us

If you have any comments or questions about this Privacy Policy, or if you have any questions about Mino collecting, using or disclosing your personal information, please contact our Data Protection Officer at the address below and mention the Privacy Policy:

Shaanxi Minuo Electronic Information Technology Co., Ltd.

Xi'an, Shaanxi, China

No. 56, Jinye 1st Road

Email: support@ranres.com

Thank you for taking the time to learn about our privacy policy!